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GoodMaps, Inc. Louisville, KY Support email: support@goodmaps.com Web: www.goodmaps.com Welcome GoodMaps Explore is a mobile navigation app that gives an accessible picture of the surroundings, indoors and outdoors, using speech and Braille output. Built from the ground up for people who are blind or visually impaired, Explore is optimized for on-screen gestures with mobile screen readers (Apple’s Voiceover). Explore provides location information while you move through Indoor Venues or outdoor spaces. Explore will notify you outdoors of your direction, nearest address, cross street, and nearby points of interest (POIs). The following tutorials are available individually on the “More” page of the app or when you launch the app for the first time. Explore’s primary pages are located on four tabs on the navigation bar at the bottom of the screen. Happy navigating! First-time downloaders, go through the Welcome tutorial. At the conclusion of the tutorial, you will see a Location and Bluetooth services permission requests and a safety disclaimer, select okay to proceed to the standard Apple location permissions prompt. You can select “Only” While Using the App or “Don’t allow.” If you select Don’t allow, the app will not load and you will be redirected to the iPhone Settings, Explore app to “allow location while using the app” or “always allow.” Next, you will need to read through the safety disclaimer (User Acknowledgements) and select the checkbox that states that you have read and agree with the statement. If you do not accept the safety disclaimer, you will need to use the task switcher to close the app. The app will not load without giving permission to use locations and accepting the safety disclaimer. Camera permission will be requested the first time you enter a mapped building. You will hear, GoodMaps Explore would like to access the camera. GoodMaps Explore uses the camera’s augmented reality tools to obtain accurate location information indoors. GoodMaps never records videos, takes photos or stores camera data. Search Quickly search from the Location page. Search for points of interest (POIs), specific addresses, or general POI categories like “lunch”. Once you select a search result, you can get directions, add as a Getting Warmer POI, explore virtually, or add it to favorites. Favorites The Favorites Page is the second tab on the navigation bar. You can favorite points of interest (POIs) to make them easier to come back to. Favorited POIs will appear visually with a star and will be announced verbally as “favorite” on the LookAround and Location screens. Access your Favorites by going to the Favorites page. Directions Routing is available outdoors through the external Apple or Google link selections. From within a supported indoor venue, navigate to points of interest (POIs) using step-by-step routing. To do this, select a POI from search results, nearby POI, or Lookaround and choose “Directions” from the options list. Before starting a trip, you’ll see a preview of each instruction, total walking time, and distance. As you move along a route, GoodMaps Explore will notify you of upcoming turns and confirm that you’re on the right path. If you have trouble finding the exact destination, you could launch a visual assistance app like Be My Eyes from the More tab within Explore to receive sighted assistance. Location The Location Page is the first tab on the navigation bar. The Location information is announced when you open Explore. If you are outside, this location information periodically notifies you of your direction, nearest address, nearby POIs and the nearby cross street. If you’re inside, Location will include the room name, direction, and nearby POI information. Select the POI name to hear POIs nearby. To get Location information, shake your phone. Shake must be enabled under the Configuration page. Lookaround Select the Lookaround Page, which is the third tab on the navigation bar. Face the top edge of the phone in the direction of choice to hear points of interest and intersections in that direction. You will notice a slight vibration every 45 degrees as you rotate the phone around the compass, at which point the compass direction will be announced, Northwest, etc. The information will be presented in order of proximity. Hold the phone steady in a given direction to keep announcing information further and further away in that direction. If there are no intersections or POIs in the direction you are pointing, you will hear the phrase “nothing in range” and there will be no vibration. Select a POI to get more details about it and to hear options like setting as a Favorite, destination or virtual position. Virtual Mode Use Virtual Mode to explore outdoors and indoors from the comfort of home. When you hear a POI announced, choose it and flick down to the Virtual option. You must first load an indoor venue before you can choose from its POIs. To virtually move around, select a nearby POI and the, “Make this my virtual location” option. You can get directions to a POI, explore nearby POIs, and add favorites, just like you would if you were physically at that location. When you’re finished, select “Exit Virtual Mode” to return to your current active location. To see a list of indoor venues, select from the list on the More tab. Getting Warmer Once you select a POI and are on the details screen for that POI, you can get indications of the distance and direction by tapping the Make Getting Warmer POI option. You can then hear periodic announcements based on the frequency setting under Configuration as to that Getting Warmer destination. Getting Warmer is available in both outdoor and indoor Venues and can be useful in orienting generally to your destination as an option to using turn-by-turn route directions from Google or Apple Maps. User Tips Shake It: You can shake the phone to trigger the Location information. Shake is turned off by default and can be enabled from the More tab under Configuration. The iPhone shake intensity is variable. The easiest shake is when the phone is on edge using a rocking motion. If you put your phone in a pocket or holster on your belt, it may trigger frequently as you walk. The shake triggers on the Location and Nearby screens. Heading: When you are moving, your direction of travel will be announced as Heading. It doesn’t matter which way the phone is facing when you are moving. Facing: When you are stationary, you will hear directions using the word Facing. It may take five seconds after stopping to switch from heading to facing, which means the way the phone is pointed as opposed to your direction of travel. Cross streets and intersections: In Lookaround, you will hear the heading and distance to nearby intersections. Both intersecting street names will be announced. The longer you point in a given direction, the further away you will hear information. Cross streets are announced on the Location screen. You may first hear an announcement of the upcoming cross street around 150 feet from it. As you approach that same cross street, you may hear, “near Main Street.” You can always shake the phone if shake is enabled or you can touch the screen to hear the location information including the cross street if one was announced. Note that some intersections appear as POIs because they were created by a Foursquare user. While walking: Typically, you would have the Location tab selected and would use Lookaround when stationary. You may hear nearby POIs either behind you or in front of you depending on how far away they are. You will hear the compass direction you are heading and the nearest street address. When you are at an intersection, the nearest cross street address may actually be on the intersecting street so don’t be confused. The actual cross street will also be announced by name without a number based on your proximity to the intersection. You can tell the difference because the cross street announcement won’t have an address number, just the street name. Battery conservation: You can save battery drain by clearing Explore or any GPS app from the background with the app switcher when you are not using the app. Outdoor and Indoor routing: Currently, when you wish to set an indoor point as your destination, you must first create a route to the building entrance. When you arrive, you will be asked if you want to switch to indoor navigation in that building. Once you say Yes, you can set a specific point in that building as your destination and will hear the route prompts to it. The same will happen in reverse. You will be prompted when you leave the building if you wish to switch to Outdoor mode. Known Quirks Clipped speech: If you are using Bluetooth headphones, the first syllable of a Voiceover announcement may be cut off after the phone has been silent for a few seconds. This is an artifact of the phone and nothing to do with the app. Questionable English: If you are using the Alex Voiceover voice, you will hear some distances given as foot instead of feet. Other voices may not make this English mistake. POI Editing: There is currently no option to edit the name of a Favorite User POI so double check the name before you select Save.

Version 1.3.0 Create new POIs so you can easily remember where that crack in the sidewalk is or your favorite store that doesn't appear in with Foursquare or Apple Maps POIs. POIs that you create appear on the Favorites Tab and work like other POIs; you can navigate to them, hear them announced if they are nearby, set them as a Getting Warmer POI, and find them when using Lookaround. Want to open another app and still get Location notifications? Now you can! While Explore is in the background or while you phone is locked, you can hear updates about your direction, nearest address, upcoming intersections, nearby POIs, and Getting Warmer POI. Customize how often you hear Location information on the Configuration page. Set the frequency of notifications for direction, nearest address, nearby POIs, and Getting Warmer POI. Options include 10 seconds, 30 seconds, 60 seconds, 120 seconds, and never. Points of Interest from Apple Maps are here! You can choose between Foursquare and Apple Maps as the source of POI information. Switch from Foursquare to Apple Maps on the Configurations page. Available for iOS 14 and newer. Add a Getting Warmer POI to your Location information to get updates on how far away you are from that POI. Worried about losing favorites or configuration options? When you delete Explore or switch devices, your data is automatically saved. No need to re-add favorite POIs or customize your configuration options. The formula for announcing nearby POIs has been adjusted to improve how POIs are announced when stationary and when moving. Shake to get Location information is now audio-only. The information that used to appear on screen will still be announced. The design of the tutorials has been enhanced for better usability with screen readers. Enhancements to CPS that improve indoor Directions and Lookaround. Improvements to non-English versions of Explore. Minor bug fixes.

The following is a list of various devices that we have tested and can confirm work with Explore running on iOS devices. We have provided tips for operation for some of the devices. External Braille Displays Great for getting extra details, like the spelling of a street name, in Braille. QBraille Focus 14. The Focus 14 is very portable and easy to carry. You are able to run the app using only the Braille display while leaving the phone in a pouch on my belt. Command hints: Right Nav Rocker moves through buttons and tabs. Right Nav Rocker button clicks any button or tab. Spacebar with Dots 2,3,8 switches to computer Braille input Spacebar with G switches output to Literary Braille. I could then input search addresses and points using computer braille, and read the display using literary Braille. Note that, when not using a Braille display, you can do a two-finger double-tap in the Search box, and then dictate your search address or point. When done dictating, do a two-finger double tap to end dictation.

(Updated & Effective September 1, 2020) 1. INTRODUCTION AND ACCEPTANCE GoodMaps, Inc. (“GM”, “we”, “us” and “our”) offers you access to its interactive online websites, applications and services. These Terms of Use, together with our Privacy Policy and any additional terms which might apply to certain products or services, govern your use of our websites (“Website”), products, or any of our mobile widgets, services or other applications (“Applications”) – together, our “Services”. Our Services include the GoodMaps Website, the GoodMaps Explore Application (“Explore”), the GoodMaps Studio Website (“Studio”), and the GoodMaps Platform Application (“GoodMaps”), and all other locations on which we place these Terms of Use. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR SERVICES. BY USING ANY OF OUR SERVICES (OTHER THAN TO READ THESE TERMS OF USE FOR THE FIRST TIME) YOU ARE AGREEING TO COMPLY WITH THESE TERMS OF USE, WHICH MAY CHANGE FROM TIME TO TIME AS SET FORTH IN SECTION TITLED “AMENDMENT; ADDITIONAL TERMS” SECTION BELOW. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE, DO NOT USE OUR SERVICES. 2. USER REGISTRATION A. IN ORDER TO ACCESS OR USE SOME FEATURES OF OUR SERVICES (GOODMAPS, ETC.) YOU MAY HAVE TO BECOME A REGISTERED USER. IF YOU ARE UNDER THE AGE OF THIRTEEN (13), THEN YOU ARE NOT PERMITTED TO REGISTER AS A USER OR OTHERWISE PROVIDE US ANY PERSONAL INFORMATION WITHOUT VERIFIABLE PARENTAL CONSENT. B. If you become a registered user, you will provide true, accurate and complete registration information and, if such information changes, you will promptly update the relevant registration information. During registration, you will create a username and password (an “Account”). You are solely responsible for safeguarding and maintaining the confidentiality of your Account. You are solely responsible for the activity that occurs under your Account, whether you have authorized the activity. You agree to contact us immediately at GoodMaps, ATTN: Customer Support, 1839 Frankfort Avenue, Louisville, KY 40206, support@goodmaps.com, if you become aware of any breach of security or unauthorized use of your Account. 3. INTELLECTUAL PROPERTY Our Services and associated content (and any derivative works or enhancements of the same) including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation, and interactive features included with or available through our Services and all intellectual property rights to the same, including, without limitation, all trademarks, service marks, trade names and trade dress that may appear in our Services are owned by us, our licensors, our affiliates, or identified third parties (collectively, the “Service Content”). Except for the limited use rights granted to you in these Terms of Use, you shall not acquire any right, title or interest in our Services or any Service Content. Any rights not expressly granted in these Terms of Use are expressly reserved. 4. ACCESS AND USE A. We may offer certain portions of our Services at no charge (e.g., Websites) and others (e.g., Applications) for a one-time fee, on a subscription basis or under any other lawful pricing structure. In all instances, our Services are not being sold to you; rather, you are being granted a limited license to use our Services. In addition, the license to use any of our paid Services does not necessarily transfer across operating systems and/or different equipment (e.g., mobile devices, computers, etc.). For example, unless we specifically tell you otherwise, the use of any of our Applications is limited to the relevant device and/or operating system you are using at the time you are granted the license to use the Application. B. Third-Party Terms: IN CERTAIN INSTANCES, YOUR USE OF AN APPLICATION (E.G. EXPLORE), OUR WEBSITE, OR OTHER SERVICES MAY BE SUBJECT TO YOUR AGREEMENT TO CERTAIN THIRD-PARTY PRIVACY OR OTHER TERMS. IN SUCH INSTANCES, WE WILL PROVIDE YOU NOTICE OF THIS IN THE PRIVACY POLICY OR OTHER APPLICABLE TERMS POSTED IN THE SERVICE. BY USING THE APPLICABLE SERVICE, YOU AGREE TO ALL SUCH THIRD-PARTY TERMS. Without limiting the foregoing, you acknowledge and agree that the availability of our Applications and related Services are dependent on the third-party from whom you received the Application license, e.g., the Apple iTunes, Google Play, or other App stores (“App Store”). You acknowledge that these Terms of Use are between you and GM and not with the App Store. GM, not the App Store, is solely responsible for its Services, including the Application, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement). In order to use our Applications, you must have access to a wireless network, and you agree to pay all fees associated with such access. You also agree to pay all fees (if any) charged by the App Store in connection with the Services, including the applicable Application. You agree to comply with, and your license to use the Application is conditioned upon your compliance with, all applicable third-party terms of agreement (e.g., the App Store’s terms and policies) when using our Services, including the Application. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Terms of Use and will have the right to enforce them. C. (C) Our Services are provided for your personal, non-commercial use only. You acknowledge that GM reserves the right to discontinue the Services, in whole or in part, at any time. When using our Services, you agree to comply with all applicable federal, state, and local laws including, without limitation, trademark and copyright law. Except as expressly permitted in these Terms of Use, or as we may otherwise permit, you may not use, reproduce, duplicate, distribute, create derivative works based upon, publicly display, publicly perform, publish, transmit, or otherwise exploit Service Content for any purpose whatsoever without obtaining prior written consent from us or, in the case third-party content, its applicable owner. In certain instances, we may suggest, ask or otherwise permit you to download, install and/or print Service Content (e.g., OSM mapping data). In such a case, you may do so only in the manner authorized and for your non-commercial use only. You acknowledge that you do not acquire any ownership rights by downloading, installing or printing Service Content. D. Furthermore, except as expressly permitted in these Terms of Use, you may not: remove, alter, cover, or distort any copyright, trademark, or other proprietary rights notice we include in or through our Services or Service Content; circumvent, disable or otherwise interfere with our security-related features including, without limitation, any features that prevent or restrict the use of or copying of any software or other Service Content; use an automatic device (such as a robot or spider) or manual process to copy or “scrape” the Website or Service Content for any purpose without our express written permission. Notwithstanding the foregoing, GM grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. GM reserves the right to revoke these exceptions either generally or in specific cases; collect or harvest any personally identifiable information or non-personally identifiable information from our Services including, without limitation, usernames, passwords, email addresses; solicit other users to join or become members of any commercial online service or other organization without our prior written approval; attempt to or interfere with the proper working of our Services or impair, overburden, or disable the same; decompile, reverse engineer, or disassemble any portion of our software or other Service Content, or our Services; use network-monitoring software to determine architecture of or extract usage data from our Services; encourage conduct that violates any local, state or federal law, either civil or criminal, or impersonate another user, person, or entity (e.g., using another person’s Account (as defined below); violate U.S. export laws, including, without limitation, violations of the Export Administration Act and the Export Administration Regulations administered by the Department of Commerce; or engage in any conduct that restricts or inhibits any other user from using or enjoying our Services. E. You agree to fully cooperate with us to investigate any suspected or actual activity that is in breach of these Terms of Use. F. You understand and agree that your use of the Services and/or Service Content while operating a motor vehicle (or during any other activity that requires your attention) may be distracting, dangerous, or prohibited by law. You are solely responsible for your exercising good judgment, acting in a safe and responsible manner, and obeying all laws and regulations at all times. You understand that failing to pay full attention in the operation of a vehicle or in other activities may cause an accident, damage, injury, death, or other serious consequences. You assume sole responsibility for your use of the Services and Service Content.5. USER CONTENT A. We may now or in the future permit users to post, upload, transmit through, or otherwise make available through our Services (collectively, “submit”) messages, text, illustrations, data, files, images, graphics, photos, comments, sounds, music, videos, information, content, and/or other materials (“User Content”). Subject to the rights and license you grant herein, you retain all right, title and interest in your User Content. We do not guarantee any confidentiality with respect to User Content even if it is not published through our Services. It is solely your responsibility to monitor and protect any intellectual property rights that you may have in your User Content, and we do not accept any responsibility for the same. B. You shall not submit any User Content protected by copyright, trademark, patent, trade secret, moral right, or other intellectual property or proprietary right without the express permission of the owner of the respective right. You are solely liable for any damage resulting from your failure to obtain such permission or from any other harm resulting from User Content that you submit. C. You represent, warrant, and covenant that you will not submit any User Content that: violates or infringes in any way upon the rights of others, including, but not limited to, any copyright, trademark, patent, trade secret, moral right, or other intellectual property or proprietary right of any person or entity; impersonates another or is unlawful, threatening, abusive, libelous, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, pornographic, or otherwise objectionable, or otherwise violates any applicable law; encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law; is an advertisement for goods or services or a solicitation of funds; includes personally identifiable information such as messages which identify phone numbers, social security numbers, account numbers, addresses, or employer references; contains a formula, instruction, or advice that could cause harm or injury; or is a chain letter of any kind. Moreover, any conduct by a user that in our sole discretion restricts or inhibits any other user from using or enjoying our Services will not be permitted. D. By submitting User Content to us, simultaneously with such posting you automatically grant, or represent or warrant that the owner has expressly granted, to us (and, to the extent necessary to provide services to us, our licensors and licensees) a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, fully sublicensable, and transferable right and license to use, reproduce, distribute, create derivative works based upon (including, without limitation, translations), publicly display, publicly perform, transmit, and publish the User Content (in whole or in part) as we, in our sole discretion, deem appropriate including, without limitation: in connection with our business; and in connection with the businesses of our affiliates, licensees, assignees, successors, parents, subsidiaries, and their related companies. We may exercise this grant in any format, media or technology now known or later developed for the full term of any copyright that may exist in such User Content. Furthermore, you also grant other users permission to access your User Content and to use, reproduce, distribute, create derivative works based upon, publicly display, publicly perform, transmit, and publish your User Content for personal, non-commercial use as permitted by the functionality of our Services and these Terms of Use. Notwithstanding the foregoing, you waive any and all claims you (or any copyright holder) may now or later have in any jurisdiction to so-called “moral rights” or rights of “droit moral” with respect to the User Content. E. By submitting User Content, you also grant us (and, to the extent necessary to provide services to us, our licensors and licensees) a worldwide, perpetual, irrevocable, fully sublicensable, and transferable right, but not the obligation, to use any and all names, identities, titles, likenesses, distinctive appearances, physical likenesses, images, portraits, pictures, photographs (whether still or moving), screen personas, voices, vocal styles, statements, gestures, mannerisms, personalities, performance characteristics, biographical data, signatures, and any other indicia or imitations of identity or likeness listed, provided, referenced, or otherwise contained in the User (all attributes, collectively, per person, a “Persona”), including, without limitation, your name and geographical location (e.g., “Fred P. – Wyoming, OH”), for purposes of advertising and trade, in any format, medium, or technology now known or later developed without further notice, approval, or compensation, unless prohibited by law. Our uses of your Persona will be consistent with the terms of our Privacy Policy, where it is applicable. F. Notwithstanding the generality of the foregoing, we reserve the right to display advertisements in connection with your User Content and to use your User Content for advertising, marketing, promotional, and other commercial purposes. You acknowledge and agree that your User Content may be included on the websites and advertising networks of our distribution partners, marketing partners, accounts, and third-party service providers (including their downstream users). G. We have the right, but not the obligation, to monitor User Content. We have the right in our sole discretion and for any reason whatsoever to edit, refuse to post, remove, or disable access to any User Content.6. UNSOLICITED IDEAS While GM constantly strives to improve its products, services, technology and promotional techniques, we must take steps to ensure our own ability to innovate. As such, it is GM’s policy not to accept, review, or consider any unsolicited ideas, products, works, materials, proposals, artwork, content or the like (“Submissions”) from anyone other than our employees, agents, and our existing suppliers and contractors. If you nevertheless provide us a Submission, then regardless of what your Submission says, you unconditionally agree that: A. Your Submissions along with related intellectual property rights will immediately upon submission become the sole and exclusive property of GM, without compensation to you or any other person or party; B. GM can use, reproduce, disclose, publish and distribute the Submissions for any purpose whatsoever, without restriction and in any way; C. There is no obligation for GM to review the Submissions; and D. There is no obligation to keep any Submissions confidential.7. SERVICE CONTENT & THIRD-PARTY LINKS A. We provide our Services including, without limitation, Service Content for educational and navigational purposes only. You may not rely on any information and opinions expressed through any of our Services for any other purpose. In all instances, it is your responsibility to evaluate the accuracy, timeliness, completeness, or usefulness of any Service Content. Under no circumstances will we be liable for any loss or damage caused by your reliance on any Service Content. B. The products displayed on our Website and/or Applications may not be available everywhere. Product availability is subject to change without notice and may vary from Website to Application. All prices are quoted in U.S. Dollars. GM reserves the right to modify or discontinue, at any time, some or all of the products. C. Service Content may include content posted by a third-party or will represent the opinions and judgments of a third-party. We do not endorse, warrant and are not responsible for the accuracy, timeliness, completeness, or reliability of any opinion, advice, or statement offered through our Services by anyone other than our authorized employees or spokespersons while acting in their official capacities. D. Our Services may link or contain links to other websites maintained by third parties. We do not operate or control, in any respect, or necessarily endorse the content found on these third-party websites. You assume sole responsibility for your use of third-party links. We are not responsible for any content posted on third-party websites or liable to you for any loss or damage of any sort incurred as a result of your dealings with any third-party or their website.8. INDEMNIFICATION You agree to indemnify and hold harmless GM and its officers, directors, employees, parents, partners, successors, agents, licensors, licensees, distribution partners, affiliates, subsidiaries, and their related companies (collectively, the “GM Parties”) from and against any and all claims, liabilities, losses, damages, obligations, costs and expenses (including reasonable attorneys’ fees and costs) arising out of, related to, or that may arise in connection with: i. your use of our Services; ii. User Content provided by you or through use of your Account; iii. any actual or alleged violation or breach by you of these Terms of Use; iv. any actual or alleged breach of any representation, warranty, or covenant that you have made to us; or v. your acts or omissions. You agree to cooperate fully with us in the defense of any claim that is the subject of your obligations hereunder.9. DISCLAIMER OF WARRANTIES YOU EXPRESSLY AGREE THAT USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES AND SERVICE CONTENT (INCLUDING SOFTWARE) ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, THE GM PARTIES DISCLAIM ANY AND ALL WARRANTIES INCLUDING ANY: (1) WARRANTIES THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS; (2) WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, SECURITY, USEFULNESS, TIMELINESS, OR INFORMATIONAL CONTENT OF OUR SERVICES OR SERVICE CONTENT; (3) WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE; (4) WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED OR ACCESSED THROUGH OUR SERVICES; (5) WARRANTIES CONCERNING THE ACCURACY OR RELIABILITY OF THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SERVICES; (6) WARRANTIES THAT YOUR USE OF OUR SERVICES WILL BE SECURE OR UNINTERRUPTED; AND (7) WARRANTIES THAT ERRORS IN OUR SERVICES OR SERVICE CONTENT (INCLUDING SOFTWARE) WILL BE CORRECTED. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.10. LIMITATION ON LIABILITY A. UNDER NO CIRCUMSTANCES SHALL ANY OF THE GM PARTIES BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF, RELATING TO, OR IN ANY WAY CONNECTED WITH OUR SERVICES OR THESE TERMS OF USE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH OUR SERVICES INCLUDING, WITHOUT LIMITATION, SERVICE CONTENT IS TO STOP USING OUR SERVICES. SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF GOODS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH OUR SERVICES OR ANY LINKS PLACED IN OUR SERVICES, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH OUR SERVICES OR ANY LINKS PLACED IN OUR SERVICES. SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF ANY CONTENT POSTED BY A THIRD-PARTY OR CONDUCT OF A THIRD-PARTY USING OUR SERVICES. B. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT SHALL THE CUMULATIVE LIABILITY ALL OF THE GM PARTIES EXCEED THE LESSER OF THE TOTAL PAYMENTS RECEIVED FROM YOU BY GOODMAPS DURING THE PRECEDING TWELVE (12) MONTH PERIOD OR $100. FURTHERMORE, YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF, RELATING TO, OR IN ANY WAY CONNECTED WITH ANY OF OUR SERVICES OR THESE TERMS OF USE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED. C. In some jurisdictions limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitations may not apply to you. These limitations shall apply to the fullest extent permitted by law.11. TERMINATION A. We reserve the right in our sole discretion and at any time to terminate or suspend your Account and/or block your use of our Services for any reason including, without limitation if you have failed to comply with the letter and spirit of these Terms of Use. You agree that GM is not liable to you or any third party for any termination or suspension of your Account or for blocking your use of our Services. B. Any suspension or termination shall not affect your obligations to us under these Terms of Use. The provisions of these Terms of Use which by their nature should survive the suspension or termination of your Account or these Terms of Use shall survive including, but not limited to, the intellectual property rights of GM or its licensors, the rights and licenses that you have granted hereunder, indemnities, releases, disclaimers, limitations on liability, provisions related to choice of law, and all of the provisions in the Section titled “MISCELLANEOUS”.12. COPYRIGHT POLICY A. We respect the intellectual property rights of others and expect users to do the same. In appropriate circumstances and at our sole discretion, we may terminate and/or disable the Account of users suspected to be infringing the copyrights (or other intellectual property rights) of others. Additionally, in appropriate circumstances and in our sole discretion, we may remove or disable access to material on any of our websites or hosted on our systems that may be infringing or the subject of infringing activity. B. In accordance with the Digital Millennium Copyright Act of 1998, Title 17 of the United States Code, Section 512 (“DMCA”), we will respond promptly to claims of copyright infringement that are reported to the agent that we have designated to receive notifications of claims infringement (its “Designated Agent”). Our Designated Agent is: GoodMaps, ATTN: Customer Support, 1839 Frankfort Avenue Louisville, KY 40206 Email: support@goodmaps.com C. If you are a copyright owner (or authorized to act on behalf of the copyright owner) and believe that your work’s copyright has been infringed, please report your notice of infringement to us by providing our Designated Agent with a written notification of claimed infringement that includes substantially the following: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. We will investigate notices of copyright infringement and take appropriate actions under the DMCA. Inquiries that do not follow this procedure may not receive a response.13. CHOICE OF LAW; JURISDICTION AND VENUE These Terms of Use shall be construed in accordance with the laws of the Commonwealth of Kentucky without regard to its conflict of laws rules. Any permitted court legal proceedings against GM (i.e., those not subject to Mandatory Arbitration, as provided below) that may arise out of, relate to, or be in any way connected with our Website, Applications or other Services, or these Terms of Use, shall be brought exclusively in the state and federal courts applicable to Jefferson County, Kentucky and you waive any jurisdictional, venue, or inconvenient forum objections to such courts.14. DISPUTE RESOLUTION & MANDATORY ARBITRATION A. We each agree to first contact each other with any disputes and provide a written description of the problem, all relevant documents/information and the proposed resolution. You agree to contact us with disputes by contacting us at GoodMaps, ATTN: Dispute, 1839 Frankfort Avenue, Louisville, KY 40206. We will contact you based on the contact information you have provided us. B. If after 30 days the parties are unable to resolve any dispute raised under the previous provision, the dispute may only be submitted to arbitration consistent with this Section. The parties understand that they would have had a right or opportunity to litigate disputes through a court and to have a judge or jury decide their case, but they choose to have any disputes resolved through arbitration. C. We each agree that any claim or dispute between us, and any claim by either of us against any agent, employee, successor, or assign of the other, including, to the full extent permitted by applicable law, third parties who are not signatories to this agreement, whether related to this agreement or otherwise, including past, present, and future claims and disputes, and including any dispute as to the validity or applicability of this arbitration clause, shall be resolved by binding arbitration administered by the JAMS under its rules and procedures in effect when the claim is filed. The rules and procedures and other information, including information on fees, may be obtained from JAMS’ website (www.jamsadr.com) or by calling JAMS at 949-224-1810. D. We are entering into this arbitration agreement in connection with a transaction involving interstate commerce. Accordingly, this arbitration agreement and any proceedings thereunder shall be governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16. Any award by the arbitrator(s) may be entered as a judgment in any court having jurisdiction. E. Exception to Arbitrate. Either of us may bring qualifying claims in small claims court. Further, as set forth below, we each agree that any arbitration will be solely between you and Company, not as part of a classwide claim (i.e., not brought on behalf of or together with another individual’s claim). If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate doesn’t apply and the classwide dispute must be brought in court.15. NO CLASS ACTIONS TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.16. NO TRIAL BY JURY TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.17. AMENDMENT; ADDITIONAL TERMS A. We reserve the right in our sole discretion and at any time and for any reason, to modify or discontinue any aspect or feature of our Services or to modify these Terms of Use. In addition, we reserve the right to provide you with operating rules or additional terms that may govern your use of our Services generally, unique of our Services, or both (“Additional Terms”). To the extent any Additional Terms conflict with these Terms of Use, the Additional Terms will control. B. Modifications to these Terms of Use or Additional Terms will be effective immediately upon notice, either by posting on the Website, notification by email or through any of our Applications. It is your responsibility to review the Terms of Use from time to time for any changes or Additional Terms. Your access and use of our Services following any modification of these Terms of Use or the provision of Additional Terms will signify your assent to and acceptance of the same. If you object to any subsequent revision to the Terms of Use or to any Additional Terms, immediately discontinue use of our Services and, if applicable, terminate your Account.18. MISCELLANEOUS A. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import. B. Except where specifically stated otherwise, if any part of these Terms of Use is unlawful or unenforceable for any reason, we both agree that only that part of the Terms of Use shall be stricken and that the remaining terms in the Terms of Use shall not be affected. So, for example, if a provision in these terms is found to be unenforceable, we agree an arbitrator (or, if permitted, a court) shall only strike that provision and that the remaining terms of these Terms of Use shall remain in force. C. Where we have provided you with a translation of the English language version of these Terms of Use, our Privacy Policy or Additional Terms, you agree that the translation is provided for your convenience only and that the English version governs your relationship with us. The English language version takes precedence if there is any contradiction between the English and translated versions. D. These Terms of Use (including the Privacy Policy and any Additional Terms incorporated by reference) constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between us with respect to such subject matter. E. You may not assign these Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, without our prior written consent. Any such purported assignment or delegation by you without the appropriate prior written consent will be null and void and of no force and effect. We may assign these Terms of Use or any rights hereunder without your consent and without notice.

(Updated & Effective August 31, 2020) GoodMaps, Inc. (“GM ”, “we”, “us”, and “our”) offers you access to its interactive online websites, applications and services. This Privacy Policy explains what information may be collected when you access this website or any other website we place this Privacy Policy on (“Website”), or use any of the mobile or other applications that reference this Privacy Policy (“Applications”), how we and others use this information, under what circumstances we may disclose the information to third parties, and the instances in which we may allow third parties to collect information directly. Depending on your activities when using or accessing our Website or Applications (collectively, “Services”), you may from time to time be required to agree to additional terms and conditions. For clarity, our Services may include any promotion which refers to this Privacy Policy for terms regarding the collection and use of your information. Please note that this Privacy Policy applies regardless of whether you use our Services via a computer, mobile device or other platform (collectively, your “Equipment”). Also, this Privacy Policy applies only to information we collect through our Services and does not apply to our collection of information from other sources (e.g., in person, over the telephone, etc.). Modifications to this Privacy Policy We generally keep this Privacy Policy posted on our Website and in our Applications. You should review this Privacy Policy frequently, as it may change from time to time without notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy. WHEN YOU USE OUR SERVICES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP USING OUR SERVICES. Please note, however, that if we decide to make a material change to the Privacy Policy, we will notify you through our Application. You will have a choice (by means of an “opt out” opportunity) as to whether we use your information in this different manner. In such case, we will use your personally identifiable information in accordance with the terms in place when the information was collected. A. INFORMATION WE COLLECT We typically collect one kind of information about you when you use our Services; information that does not personally identify you, but that we automatically collect. Non-Personally Identifiable Information This Privacy Policy refers to all information that does not fall within the definition of personally identifiable information as “non-personally identifiable information.” Non-personally identifiable information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous. We obtain non-personally identifiable information about you from your device. We also automatically collect certain non-personally identifiable information from you when you access our Services through your Equipment. This information can include, among other things, your mobile device ID, IP addresses, the operating system you are using (e.g. Android, iPhone, etc.); and how much you use our Services. Location Information When you use our Services, particularly our Application(s), we may automatically collect certain Equipment (mobile device) specific information. This includes the general or specific location of your Equipment through GPS, Bluetooth or Wi-Fi signals. We use certain third-party service providers (“Service Providers”) – e.g., Google, Apple, etc. – for location-based services so that we can better serve you. By using our Application, you consent to our use of your location information and to our sharing this information with the Service Providers. In certain instances, your Equipment operating system will also require you to separately consent to the Application’s use of your location information. In all instances, you may withdraw your consent by disabling the location features for your Equipment entirely, or the Application’s access to your location information – in such instances, the Application may not function as intended.B. HOW WE USE & SHARE THE INFORMATION COLLECTED Personally Identifiable Information: The personally identifiable information you submit to us is generally used to carry out your requests, respond to your inquiries, better serve you, or in other ways naturally associated with the circumstances in which you provided the information. We may also use this information to later contact you for a variety of reasons, such as customer service, providing you promotional information for our products or those of our parent company, subsidiaries or other affiliated companies (“affiliated companies”), or to communicate with you about content or other information you have posted or shared with us via our Services. In certain instances, we may also share your personally identifiable information with third parties performing functions on our behalf (or on behalf of our affiliated companies) or accessing the Service – e.g., vendors that operate our website store/shop, process credit card orders, analyze our data, assist us with customer service, etc. These third parties agree to use this information, and we share information with them, only to carry out our requests or provide Services. Except as provided in this Privacy Policy, your personally identifiable information will not be shared with or sold to any third parties without your prior approval. Non-Personally Identifiable Information: We use non-personally identifiable information in a variety of ways. For example, we may use non-personally identifiable information to evaluate use of and improve our Services, track purchases, understand customer needs and trends, carry out targeted promotional activities, and to improve our Services. We may use your non-personally identifiable information by itself or aggregate it with information we have obtained from other customers or other sources. We may, among other things, share your non-personally identifiable information with our affiliated companies, allow third parties to collect such information directly from you, and/or sell the non-personally identifiable information to third parties to achieve these and any other business objectives (e.g., generate revenue, form alliances, etc.). However, it is important to remember that your non-personally identifiable information (whether standing alone or combined with other non-personally identifiable information) is anonymous information that does not personally identify you.C. COOKIES AND PREFERENCE BASED ADVERTISING Cookies and Web Beacons: We automatically receive and store certain types of non-personally identifiable information whenever you interact with us. For example, like many websites, we use “cookies” and “web beacons” (also called “clear gifs” or “pixel tags”) and embedded scripts to obtain certain types of information when you use or access our Services. “Cookies” are small files that we transfer to your Equipment’s hard drive, memory or web browser to enable our systems to recognize your browser or Equipment and to provide convenience and other features to you. “Web beacons” are tiny graphics with a unique identifier, similar in function to cookies, and may be used to track the online movements of users, when an email has been opened, and to provide other information. Examples of the information we may collect and analyze in this manner include the Internet Protocol (IP) address used to connect your Equipment to the Internet; computer and connection information such as browser type and version, operating system, and platform; your activities on our Website, as well as the URL you come from and go to next (whether this URL is on our site or not); and cookie number. It is important to note that the cookies and web beacons that we use do not contain, and are not tied to, and are not used to automatically collect any personally identifiable information about you. If you are concerned about the storage and use of cookies, you may block or limit the storage of cookies via browser controls or other software (we do not make any promise that our Services will recognize or be able to work with any such browser controls/software – e.g., see below for Do Not Track options). You may also be able to delete cookies manually from your Equipment through your internet browser, operating system or other programs. Please note, however, that some portions of our Services will not function properly or be available if you are able and do block and/or delete cookies. Do Not Track Features: Certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for preference-based advertising purposes (“DNT Notice”). Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Unfortunately, given how preference-based advertising works, DNT Notices may not be effective in communicating your preferences. For this and a variety of other reasons, with respect to our Website, we do not take any action based on browser based DNT Notices. Rather, if you do not wish to participate in preference-based advertising activities, you should follow the simple opt-out process identified above.D. OTHER USES & INFORMATION IP Addresses: An IP address is a number that is automatically assigned to your Equipment whenever you access the Internet. Web servers (computers that “serve up” web pages) automatically identify your Equipment by its IP address. When visitors request pages from our Website, our servers typically log their IP addresses. We collect IP addresses for purposes of system administration, to report non-personal aggregate information to others, and to track the use of our Services. Generally, IP addresses are considered non-personally identifiable information and may also be shared as provided above. However, we reserve the right to use IP addresses to identify a visitor at the request of the visitor or when we feel it is necessary to enforce compliance with our Service rules or to: a. fulfill a government request; b. conform with the requirements of the law or legal process; c. protect or defend our legal rights or property, our Services, or other users; or d. in an emergency to protect the health and safety of our customers or the general public. It is not our practice to link IP addresses to anything personally identifiable; that is, the visitor’s session will be logged, but the visitor remains anonymous to us. Email Communications: If you send us an email with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. We may send you emails for a variety of reasons – e.g., emails in response to your request for a particular service or your registration for a feature that involves email communications, emails that relate to purchases you have made with us (e.g., product updates, customer support, etc.), informational emails about our other products, services or events, or when you consent to being contacted by email for a particular purpose. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us — that is, agree to some communications but not others – or allow you to opt-out directly through functionality in the email communication. Transfer of Assets: As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the personally identifiable information and non-personally identifiable information we have about you will be transferred to and used by this acquiring entity, though we will take reasonable steps to ensure that your preferences are followed. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties. Other: Regardless of any other provision in this Privacy Policy, we reserve the right to disclose any personally identifiable or non-personally identifiable information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, of our Services, or other users; or (d) in an emergency to protect the health and safety of our customers or the general public. Your California Privacy Rights: Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies operating business that collect information from California Residents list of all third parties to which we have disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing as provided in Section I below. International Users: Our Services are located in the United States. If you are using our Website or Application(s) from outside the United States, you should be aware that the information collected on this Website may be stored and processed in the United States, or any other country in which GM, or its affiliates, subsidiaries or agents maintain facilities, including hosting services or servers. By providing your information to our Website or our Application(s), you are consenting to the transfer of your information outside of your country in accordance with this Privacy Policy. You are also consenting to the application of United States law in all matters concerning our Website, Application(s) and Services.E. PUBLIC FORUMS We may offer chat rooms, blogs, message boards, group emails or similar public forums where you and other users of our Services can share information and communicate – e.g., places where you can post information about your experience with our Services. The protections described in this Privacy Policy do not apply when you provide information (including personal information) in connection with your use of these public forums. We may use personally identifiable and non-personally identifiable information about you to identify you with a posting in a public forum. Any information you share in a public forum is public information and may be seen or collected by anyone, including third parties that do not adhere to our Privacy Policy. We are not responsible for events arising from the distribution of any information you choose to publicly post or share through our Services.F. CHILDREN Our Services are not intended for children under 13 years of age. No one under age 13 may provide any personally identifiable information on or through our Services. We do not knowingly collect personally identifiable information from children under 13. If you are under 13, do not use or provide any information on our Services or through any of its features, register with our Application(s), make any purchases through the Website, use any of the interactive or public comment features with the Service, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personally identifiable information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at Customer Support, 1839 Frankfort Avenue, Louisville, KY 40206, support@goodmaps.com. (Include the words “Privacy Policy” in your subject line.)G. KEEPING YOUR INFORMATION SECURE We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control (e.g., where appropriate, implementing firewalls, encryption, etc.). Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online or through our Services, and are not responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information. In the unfortunate event that your “personally identifiable information” (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you by e-mail (at our sole and absolute discretion) to the last e-mail address you have provided us in the most expedient time reasonable under the circumstances; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.H. OTHER SITES/LINKS Our Services may link to or contain links to third-party websites that we do not control or maintain, such as in connection with purchasing products we may recommend or reference via our Services and/or advertisements you may see while using our Services. We are not responsible for the privacy practices employed by any third-party website or service provider. We encourage you to read the privacy policies of other third-party websites before submitting any personally identifiable information through these websites.I. CONTACT & OPT-OUT INFORMATION You may contact us at GoodMaps, ATTN: Customer Support, 1839 Frankfort Avenue, Louisville, KY 40206, if: a. you have questions or comments about our Privacy Policy; b. wish to make corrections to any personally identifiable information you have provided; c. want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies; d. wish to withdraw your consent to sharing your personally identifiable information with others; or e. you have other privacy related questions or concerns. We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Website and/or Application.J. SOLE STATEMENT This Privacy Policy as posted on these Services is the sole statement of our privacy practices with respect to this Website and each applicable Application, and no summary, modification, restatement or other version thereof, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to these Services.